A general hospital on Haidian Island

The Haikou People's Hospital campus covered here is at 43 Renmin Avenue, Haidian Island. The island lies north of Haikou's old town. Adding “海甸岛人民大道43号” to the hospital name helps distinguish it from other outpatient or service locations. Go to the campus specified in your appointment and do not interchange addresses for different service points.

The hospital website organizes consultation information by clinical department, covering both routine specialist outpatient care and emergency medicine. Travelers dealing with persistent discomfort, follow-up checks or an existing condition can ask enquiry staff which department to register with based on symptoms and medical history. This is usually more practical than searching hospital rankings alone. Medical staff must still judge whether the hospital is appropriate for the problem.

Rear view of the hospital building at Haikou People's Hospital's Haidian Island campus
The rear of the hospital building, photographed in 2013, complements the front view on the cover. Anna Frodesiak · Photo credits ↗

Channels for appointments and enquiries

The website lists 0898-66151001 for round-the-clock enquiries; from abroad, use +86-898-66151001. The appointment registration number is 0898-66151002, with listed service hours of 7:40–12:00 and 14:30–17:30. Enquiries and appointment services are not ambulance dispatch services, so choose the number that matches your need.

The hospital website also links to online appointments through the Health 160 platform. Before using the third-party platform, confirm that you reached it from the hospital website and check the hospital, campus, department, date and identification details. Foreign travelers unable to complete online identity verification can call the enquiry number to ask about passport registration and booking at a window. An online booking link does not mean all overseas identity documents can be used directly online.

What emergency services cover

The emergency department description lists pre-hospital emergency care, hospital emergency care and intensive care, with urgent and critically ill patients classified after assessment. Treatment priority depends on severity, rather than the appointment order used for routine outpatient care. The website lists hospital emergency numbers 0898-66151100 and 0898-66151200. Call 120 if you need an ambulance.

Public hospital information does not promise English services or direct billing to international insurers across all departments and times. If your condition permits, explain your language, passport registration and payment needs to enquiry staff in advance. If you need an interpreter to accompany you, you can arrange someone able to convey symptoms, medical history and medication information accurately. Do not rely only on a screenshot of machine translation as a complete account of your condition.

Keep medical records, test reports and payment receipts, and ask your insurer whether they can be used for a claim. These website contact details were checked on November 11, 2026. The photographs date from 2012 and 2013 and show the buildings at those times; they cannot replace current hospital navigation.

Useful official references

Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.