Location and purpose of this specialist hospital

Hainan Cancer Hospital's website gives its address as 9 Changbin West 4th Street, Xiuying District, in western Haikou. Some third-party sources still show other street numbers. Use the current hospital website address for appointments and car bookings, and confirm the actual consultation location before leaving. Associated institutions such as Hainan Chengmei Hospital have their own names and service arrangements; their outpatient services, contact details or insurance conditions cannot simply be applied to this hospital.

Departments include medical oncology, radiotherapy, a breast cancer center, hepatobiliary and pancreatic surgery, gastrointestinal surgery, and pathology. Services focus on cancer diagnosis, treatment and related specialties. It is more specifically relevant to travelers with a cancer history who need specialist advice or continuity of treatment. For minor travel illnesses or unexplained symptoms, ask the hospital first whether a visit here is appropriate.

Make contact, then prepare medical records

The website lists the round-the-clock switchboard as 0898-36379999, with the short number 96398 also available. Travelers calling from abroad can use the full number +86-898-36379999 first and explain the department needed, identification document, language and planned consultation date. The website links to the “海南省肿瘤医院” WeChat official account for appointment registration and payment. Confirm actual registration requirements through the platform and the hospital's response.

Cancer care often depends on previous records. It is advisable to organize your diagnosis, pathology reports, imaging and original image files, surgery records, treatment plans and recent medication details, rather than bringing only a screenshot of a test result. The receiving department should tell you whether slides, imaging discs, translations or an advance consultation are needed. Having already bought travel tickets does not mean a particular treatment can be arranged immediately.

Distinguish emergency care from international services

The hospital website lists a 24-hour emergency number, 0898-36392062, and an emergency medicine department. This number is for contacting hospital emergency services. If you need an ambulance or face a serious sudden emergency, call 120 first so the emergency system can arrange care according to location and condition. A specialist hospital having an emergency department does not mean every disease, age group or complex emergency can necessarily be treated at the same site.

The website lists an international department and related specialists, but this does not mean English consultations are available at every outpatient or emergency shift, or that international insurance will necessarily be billed directly. For planned specialist care, state your language needs in advance and check the receiving campus, interpreting support, fees, insurance preauthorization and payment procedures. Confirm these conditions for your own arrangements.

The address, switchboard and emergency number were checked on November 11, 2026. The cover records the hospital exterior in 2019 and cannot establish current outpatient entrances, reception locations or nearby road conditions.

Useful official references

Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.