Confirm that you need the First Ring Road main campus
The main campus of Sichuan Provincial People's Hospital is at 32 Section 2, West First Ring Road, Qingyang District. For travelers in Chengdu seeking general medical care, the full address is more useful than the shorthand “Provincial Hospital”: the hospital has other campuses, and its Caotang campus is at a different location. Information about the international department on the hospital website should not be assumed to apply to the main campus. When booking, arranging a ride or showing someone your destination, keep “main campus” and the Chinese address with you.
The main campus has general medical and surgical departments. The official emergency medicine page lists emergency internal medicine, emergency surgery, an observation area and an emergency rescue department. Outpatient clinics and emergency services have different roles. If your condition is stable and needs specialist assessment, first ask which department is appropriate and when appointments are available. For a sudden illness or injury, emergency triage determines the order of care; a specialist's clinic schedule is not the emergency department's service schedule.
Appointments and registration with a foreign identity document
The hospital requires real-name appointment registration. Its website lists the “Sichuan Provincial People's Hospital” WeChat service account, Alipay, the 114 booking service and on-site self-service machines. Online booking requires linking a hospital visit card. The published instructions mainly show how to create an electronic card using a Chinese identity card and do not explain every step for a foreign passport. If this is your first visit with a passport, tell the patient consultation service what document you hold, your symptoms and your preferred appointment date. Confirm how to register before choosing a booking channel you can use.
Bring your passport, appointment record, previous medical records, medication names and allergy information; keep the generic drug name shown on the packaging if possible. If you need follow-up care or will continue traveling, ask the doctor about further tests, medication and return visits, and keep reports and receipts. Being able to pay through WeChat and having travel insurance that settles directly with the hospital are separate matters; confirm each with the hospital and your insurer.
Getting there and contacting the hospital
The hospital's transport page lists the Zhongyi Daxue · Shengyiyuan station on Metro Lines 2, 4 and 5. The station name also refers to the nearby hospital of traditional Chinese medicine, so follow signs specifically naming “Sichuan Provincial People's Hospital” rather than signs that only say “hospital.” The pictured station signs, photographed in 2024, point separately to the two hospitals; check current signs for open exits and access through the hospital. If you have limited mobility or an urgent condition, do not insist on walking there just to make a convenient connection.
As of November 10, 2026, the hospital website lists 028-87393928 for patient inquiries, with service hours marked as weekdays. The switchboard, 028-87393999, is for finding telephone extensions. The emergency center number, 028-87769262, is explicitly not for patient inquiries and should not be used to ask about routine appointments. For a life-threatening emergency in China, call 120. The public pages do not promise round-the-clock English service at the main campus or direct billing with travel insurance. Ask in advance whether language assistance can be arranged.
Useful official references
Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.
