Campuses, outpatient care, and appointments

Tongji Hospital’s International Medical Department operates at its Hankou and Optics Valley campuses. The hospital describes outpatient and inpatient care, appointments across multiple specialties, and interpretation and escort arrangements for outpatient visits. Its website lists a range of specialties and services, but does not say that the same language support is available for every department or appointment time. Explain what support you need when booking and confirm that it is available for your visit.

The two campuses have different addresses and appointment email contacts: the Hankou campus is at 1095 Jiefang Avenue, and the Optics Valley campus is at 501 Gaoxin Avenue. Contact the relevant campus through the hospital’s official website before setting out to confirm the department, appointment process, fees, required identification, and documents. Do not assume that English-language support is always available on site based only on the name “International Medical Department.”

The hospital mentions cooperation with some insurers, but this does not mean that a particular policy will be accepted for direct billing or cover a specific treatment. Check payment and reimbursement conditions with both the hospital and your insurer before the visit. An outpatient appointment is not a substitute for emergency care; in an emergency, contact emergency services or go to an emergency department.

Useful official references

Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.