Distinguish the Zhenhai Road main hospital from the Siming branch

This page covers the First Affiliated Hospital of Xiamen University's main hospital at 55 Zhenhai Road, Siming District, in the old city in southwestern Xiamen Island. Its website also lists the Siming branch at 6 Gucheng West Road and other campuses including Xinglin. A hospital 'in Siming District' is not necessarily the branch named 'Siming'. For maps, bookings and transport, save the full hospital name together with '55 Zhenhai Road', rather than entering only 'First Hospital' or 'Siming branch'.

The website's department directory includes internal medicine, surgery, paediatrics and diagnostic services. Look for the appropriate outpatient department according to symptoms and any existing diagnosis. For visitors, a general hospital can assess problems requiring a doctor, laboratory tests or further examination. The treating doctor should decide which tests are needed; a well-known specialty or piece of equipment is not necessarily something you need. The cover photograph shows the outpatient hall and surrounding buildings in 2023 and does not replace current entrance and triage directions.

Confirm the registration card number and appointment time

According to the hospital's appointment instructions read on November 11, 2026, bookings are available through its online hospital, WeChat entry point, the 96320 service line, the city health platform and on-site counters. The website also lists the outpatient contact number 0592-2137327. The 96320 line is for appointment services, not for calling an ambulance. Patients seeking care at short notice may also book available general or specialist slots in real time. Check availability and any doctor cancellations when booking.

The hospital stresses that the card number used to book should match the card used for the visit, and that contact details must be valid so changes and cancellations can be communicated. If you hold a foreign passport, lack a local medical insurance card or are visiting this hospital for the first time, contact outpatient services first to ask about creating a patient record, registering identification and using your chosen online channel. The public instructions do not clearly guarantee that every passport can be used to complete online booking directly. Bring your original passport, names of medicines you take, allergy information and existing test results to help registration and communication.

Confirm emergency care, language support and costs separately

The website has outpatient and emergency service information and emergency medicine departments. For severe chest pain, breathing difficulty, altered consciousness or another critical condition, call 120 immediately, give your location and symptoms, and let the emergency system determine treatment and transport. Do not delay while waiting for an appointment or insisting on a particular hospital. An ordinary appointment only reserves a consultation time; it does not arrange emergency triage, tests or admission.

The Xiamen Foreign Affairs Office's introduction to international medical services dated June 25, 2026 lists this hospital as a pilot hospital with an international medical department, and describes help with appointments, translation and insurance settlement. Ordinary outpatient and international medical service arrangements should be distinguished. If you need English communication or travel insurance reimbursement, ask at booking whether language assistance can be arranged for your department on that day, whether you must pay first, and which medical and payment documents can be provided. A hospital's name, English website text or experience with foreign patients does not guarantee round-the-clock English or direct insurance billing. Keep medical records, prescriptions, test reports and invoices, and check that your name and identification details match.

Useful official references

Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.