Distinguish the Dongdan and Xidan campuses

Peking Union Medical College Hospital's International Medical Services serves foreign patients working, studying, traveling or living in China. This entry covers the Dongdan campus at 1 Shuaifuyuan, Dongcheng District, Beijing, near the Wangfujing shopping area. PUMCH also has a Xidan campus at 41 Damucang Hutong, Xicheng District. These addresses are not interchangeable. Save the campus and the clinic location inside the building with your appointment details rather than giving a driver only the hospital name.

International Medical Services provides outpatient appointments, emergency care and inpatient services. Regular outpatient care covers more than 30 clinical specialties, including internal medicine, surgery, obstetrics and gynecology, pediatrics, ear, nose and throat care, and dentistry. For travelers, this is a way to access care; it does not mean every symptom requires an appointment with a well-known specialist. Explain your main symptoms, how long they have lasted, your age and language needs so the hospital can help identify an appropriate appointment.

Appointments and language support

As of November 10, 2026, the hospital website offers appointment booking through the bilingual 北京协和医院 app. Beijing's medical guide for foreign patients lists +86-10-69156699 for Dongdan International Medical Services; press 2 for English. Booking is also available through the hospital's official WeChat account. Check that your selected service belongs to International Medical Services, and read the date, session and location in the confirmation. A general outpatient appointment and an International Medical Services appointment are different arrangements.

The Beijing guide lists English, Japanese, French, Korean, Russian and German among the service languages. State your language needs when booking and ask whether support must be arranged in advance; the list does not mean every staff member speaks all these languages. Bring your passport, the generic names of medicines you take, allergy records and existing test results. If you may need follow-up care elsewhere in China or at home, ask during your visit how to obtain medical records and test reports.

A historic green-tiled building and adjacent street at PUMCH's Dongdan campus
A historic building at the Dongdan campus, photographed in 2023. This image does not identify the entrance to the International Medical Services outpatient clinic. EditQ · Photo credits ↗

The campus offering 24-hour emergency care

The hospital website confirms 24-hour emergency care through International Medical Services. Beijing's guide specifies that this around-the-clock service is at Dongdan, on +86-10-69155288; Xidan does not offer the corresponding emergency service. The hospital's emergency page places it on the second floor on the south side of the Internal Medicine Building. When looking for the entrance, ask hospital staff for 国际医疗部急诊, the International Medical Services emergency unit, and follow the day's directions inside the hospital.

For a serious or life-threatening condition, call 120 for pre-hospital emergency assistance rather than delaying treatment to reach a particular hospital. Emergency care is assessed according to the patient's condition; it does not remove triage or guarantee immediate treatment or an inpatient bed. The website explains that admission usually follows a doctor's assessment and admission notice, with a bed then arranged. If admission is needed, the hospital will explain the subsequent procedures and timing.

Confirm costs and insurance for this visit

International Medical Services offers direct billing with commercial insurers, but a hospital accepting an insurer and your policy covering a particular treatment are different matters. Before a non-emergency visit, give your insurer the hospital's full name, campus and International Medical Services department. Ask whether preauthorization is needed, whether a deductible applies, and how outpatient care, tests and inpatient care are paid for. Then check the insurer's requirements with the hospital.

Without a direct-billing arrangement, you can ask about self-funded treatment and estimated costs. Keep prescriptions, bills, invoices and medical records for reimbursement and continuing care. Confirm the registration and test fees for this visit when booking; charges depend on the services, booking channel and insurance contract. Appointment and emergency numbers, campus details and language information were checked on November 10, 2026.

The surgical building and its name at PUMCH's Dongdan campus
The Dongdan campus surgical building, photographed in 2021. Buildings have different functions; use the location in your appointment confirmation. 葉又嘉 · Photo credits ↗

Useful official references

Check the relevant official service before making arrangements. These links are references, not a guarantee of current services.